Online ordering system for takeaways
Built for the realities of takeaway operations: peak-time pressure, phone orders, delivery zones and a kitchen that cannot afford missed tickets.
Designed for busy evenings
- One order queue — online, phone and walk-in orders enter the same kitchen queue.
- Busy controls — pause delivery or collection independently, add waiting time, protect the kitchen.
- Reliable printing — kitchen and front-of-house printing with station routing.
Telephone orders are not a separate system
Staff can enter phone orders into the same queue as online orders, with the same menu, modifiers and delivery-zone rules. No paper tickets, no missed orders.
Delivery zones, fees and minimums
- Postcode-based or polygon-based delivery zones.
- Different delivery fees per zone.
- Minimum order values per zone.
- Free-delivery thresholds for higher-value baskets.
- Collection with its own time slots.
Related
Frequently asked questions
Can the system handle phone orders alongside online orders?
Yes. Telephone orders can be entered into the same order queue as online orders, so the kitchen sees one prioritised list.
How are delivery zones configured?
Delivery zones can be set by postcode or drawn as polygons on a map, with different fees and minimum order values per zone.
What happens when the kitchen is too busy?
Ordering can be paused for delivery, collection or both. Existing orders continue to flow to the kitchen.
Does the takeaway system support collection?
Yes. Collection time slots and preparation buffers are configurable alongside delivery.