Online Food Ordering
Software System

For Restaurants, Takeaways, Caterers, Hotels, Airports, Hospitals, Events, Stadiums, Universities, Web/Mobile Developers and more.

  • Online ordering
  • In-store ordering (eg.self-service kiosk, order at table)
  • Table booking with pre-ordering
  • Telephone orders with CallerID
  • One-time cost - You own sales/data - Runs on your site
  • Multi-Store, Multi-Currency, Multi-Lingual

Rent -or- Buy outright

Happy Clients around the world

What businesses across the globe say...

Owner of 2 UK Takeaways

Mexican Takeaway

Greek Taverna / Restaurant

Chinese Takeaway

Case Studies

The following are case studies of small hospitality businesses, large corporate clients, caterers and chains.

Red Dragon Chinese Takeaway, Glossop, Derbyshire

Red Dragon took back 40% of its customers within 5 weeks, and within 3 months stopped using 3rd-party ordering portals/websites like Just Eat and Hungryhouse and now receives 100% of its orders directly.
Suwen Wu, Manager:
I actually spent over a year looking at all the products and services out there ... After it was installed on our site we managed, in just a few weeks, to get about 30 to 40 per cent of our customers coming to us directly when ordering. Eventually, we increased that to 100 per cent - and we left Just Eat altogether! Now we receive all of our orders and payments directly. Also, we are customising and adding extra functions to the system to make it even better.

Komal Balti Indian Restaurant, Newcastle Upon Tyne

Komal has achieved operational efficiencies by using the online ordering system as well as the in-store ordering system for waiter-led ordering and automated printing at reception and kitchen.
Sam Gmichael, Manager:
Having this system feels like being Domino's or McDonald's in the sense that customers are kept informed via email and SMS texts but, importantly, orders are automatically routed both to the kitchen and reception. The system works well and the whole team here are very happy with it because it makes their work time easier yet totally efficient.

BurgerIM, Humble, Texas, USA

BurgerIM in Humble (Texas, USA) reorganised its website and marketing spend to improve online visibility, eliminate unnecessary marketing, and incease marketing efficiency as well as increase physical footfall to the store.
Andre Holder, Manager:
I cannot recommend Food-Ordering.com enough. The difference in quality became apparent almost immediately. The support and knowledge/expertise offered has really benefited our business. We stopped wasting money unnecessarily and started thinking about 'digital' in a very different way that makes a difference to our bottom line. It's great to work with people who know what they are doing.

Mexita Stpringburn, Glasgow, Scotland

Mexita Stpringburn has dramatically reduced commission payments to 3rd-party ordering sites and has gained full control of its online ordering and engages directly with customers, without having to deal with middle-men.
Muhammad Hasan, Manager: (Video)
I wanted to be able to own and control the sales process and customer relationship. I chose the food-ordering.com system which I thought was the best for my needs and I knew I'd have full control over everything. After the system was installed on our site we managed, in just a few weeks, for our direct sales to surpass those coming from third parties and we keep pushing more and more to take our customers back.

Other Case Studies

Software for direct orders and sales

Own the Sales Data - Runs on YOUR website

The system is suitable for all types of hospitality businesses including event venues, stadiums, universities, and more.
It can be even used to create an online food ordering portal system or compliement a POS system.

Receive orders on tablet or printers
Waiter-led or Self-service ordering
Table booking with pre-ordering
Telephone Orders
Staff / Students meals ordering
Hotel / Hospital Room service

Multi-Functional/Lingual

ONLINE (DELIVERY, CLICK AND COLLECT), IN-STORE (KIOSK, ORDER AT TABLE/BEACH, ROOMS SERVICE), TELEPHONE ORDERING (WITH CALLERID) AND TABLE BOOKINGS WITH PRE-ORDERING

We have created an ordering system to cater for multiple business scenarios. The system's functionality can be extended, expanded and customised to tackle a variety of business needs.

Online, In-Store, Telephone Ordering, Table bookings
Support for 108 Languages, 2 million stores in any timezone
Flexible, Versatile, Customisable, and Standalone
multilingual online ordering system
Advanced online ordering functionality, printing and customisation

Advanced & Customisable Features

NO LOCK-IN TO ANY SUPPLIER OR DEVICE. WORKS WITH A WIDE VARIETY OF HARDWARE, DEVICES, PRINTERS, TABLETS, SMS PROVIDERS AND PAYMENT GATEWAYS

From multi-station and multi-lingual printing to support for allergens filtering, real-time order/driver tracking, menu search and complete customisation this system can do pretty much anything you can imagine.

Multi-lingual multi-location printing
Stock control, Time-slots, Ingredients/Allergens, Order/Driver Tracking, and more
Complete system control & Ownership of sales/data

Loaded with features

Online ordering, In-Store ordering (room service, order at table, kiosks), Telephone ordering with CallerID, Table booking with food pre-ordering.

Multiple Stores Supported

ONLINE ORDERING FOR ALL YOUR STORES FROM A SINGLE SYSTEM.

Works With Multiple Printers

SUPPORT FORMULTIPLE PRINTERS: EPSON, IBACSTEL, GOODCOM, AND MORE.

Self Managed System

CHANGE ANYTHING, ANYTIME FROM ANY DEVICE WITH A WEB BROWSER ON IT.

Multiple Timezones

THE SYSTEM ADJUSTS TO THE DATE/TIME AND TIMEZONE YOU OPERATE AUTOMATICALLY, REGARDLESS OF YOUR SERVER'S LOCATION.

Built-In Marketing

EMAIL OR SMS YOUR CUSTOMERS DIRECTLY FROM THE ORDERING SYSTEM.

Manage Orders In Real-Time

USE OUR POWERFUL DASHBOARDS TO MANAGE ORDERS (ACKNOWLEDGE, CANCEL, OUT FOR DELIVERY) AND SEE ORDER HISTORY.

In-Store Ordering

SELF-SERVICE OR WAITER-LED ORDERING. ALLOW DIRECT ORDERING FROM TABLES, ROOM-SERVICE OR SIMPLY REDUCE QUEUES.

Table Booking

TABLE BOOKING WITH PRE-ORDERING. BOOK A TABLE AND SUBMIT THE ORDER AT THE SAME TIME.

ECommerce Analytics

INTEGRATES WITH GOOGLE ANALYTICS AND GOOGLE ANALYTICS ENHANCED ECOMMERCE.

Frictionless Ordering

NO USER REGISTRATION OR SIGN UP NEEDED, YET THE SYSTEM REMEMBERS YOUR DELIVERY AND PAYMENT DETAIS.

Telephone Orders

USE THE SYSTEM AS A SIMPLE POS WITH CALLERID TO HANDLE AND INPUT TELEPHONE ORDERS INTO THE SYSTEM.

Multiple Payment Gateways

MULTIPLE PAYMENT GATEWAYS: MPESA, ONPAY, TRUEVO, EKASHU NOCHEX, WORLDPAY, PAYPAL, STRIPE.

Allergens Filtering

LET USERS FILTER THE MENU BASED ON ALLERGENS AND SUITABILITY REQUIREMENTS.

Up/Cross-Selling

AMAZON.COM-LIKE FUNCTIONALITY. BOUGHT A BURGER? HOW ABOUT A BAAR AND CHIPS?

Loyalty Scheme

LET CUSTOMERS EARN POINTS BASED ON THE AMOUNT OF MONEY THEY SPEND AND REDEEM THEM.

Stock Control

SROCK NUMBERS AND AVAILABILITY UPDATED IN REAL-TIME BY THE SYSTEM AUTOMATICALLY, IF NEEDED.

Multiple Languages

108 LANGUAGES AVAILABLE TO USE, UP TO 10 SIMULTENEOUSLY, WITH EACH TEXT FRONTEND TEXT STRING FULLY EDITABLE.

Reviews

ABILITY TO COLLECT AUTHENTIC REVIEWS ONLY FROM ACTUAL CUSTOMERS.

Extra Charges

CHARGE CUSTOMERS FOR ANY ADDITIONAL FEES REQUIRED, SUCH AS A 'BAG CHARGE', OR SIMILAR.

Multiple Currencies

USE ANY CURRENCY ON A PER-STORE BASIS. ACCEPT GBP IN THE UK AND USD IN THE USA.

Two Default Layouts

CHOOSE BETWEEN TWO DIFFERENT LAYOUTS AIMED AT MAKING YOUR BUSINESS LOOK GOOD.

Kiosk

TURN ANY TABLET INTO A SELF-ORDERING KIOSK USING THE IN-STORE ORDERING FUNCTIONALITY.

Order At Table/Seat

ALLOW CUSTOMERS TO ORDER FROM THEIR OWN TABLE, STADIUM/THEATRE SEAT, OR BEACH UMBRELLA..

Timeslots

MANAGE AND LIMIT ORDER NUMBERS SO AS NOT TO OVER-STRETCH YOUR STAFF AND RESOURCES.

Simple POS Function

GET A SIMPLE POS-LIKE SYSTEM WITH THE IN-STORE ORDERING MODULE AND ANY CARD TERMINAL.

Unavailable Items

CROSS OUT AN UNAVAILABLE ITEMS WHILE STILL SHOWING THEM IN THE MENU OR TOPPPINGS LIST.

Ingredients

DEFINE EACH DISHES' INGREDIENTS FOR USE IN TOPPINGS OR BESPOKE REPORTING.

Multi-Station Printing

PRINT DIFFERENT DISHES TO DIFFERENT STATIONS. EG. ALL STARTERS TO STATIONA AND ALL DESSERTS TO STATIONB. (UPCOMING)

Advanced Charges

EXPANDING THE EXTRA CHARGES FUNCTIONALITY TO INCLUDE USER CHOICES. EG. WHAT KIND OF BAG WOULD YOU LIKE? (UPCOMING)

Advanced Dish Properties

LINK TOPPINGS TO DISH PROPERTIES SO AS TO REDUCE THE MENU'S LENGTH AND SPEED UP MENU SETUP

Order/Driver Tracking

ALLOCATE ORDERS TO DRIVERS, AND TRACK THEM DURING DELIVERY AND PROVIDE CUSTOMER UPDATES.(UPCOMING)

Group Ordering

ALLOW GROUPS OF PEOPLE TO ORDER AS A SINGLE ENTITY (SINGLE PAYMENT) OR AS MULTIPLE ENTITIES (SHARED PAYMENT). (UPCOMING)

Label Printing

AUTOMATIC PRINTOUT OF LABELS READY TO STICK ON BAGS OR FOOD. (UPCOMING).

Voice Ordering

DRIVE-THROUGH, AUTOMATED TELEPHONE ORDERS AND GENERAL VOICE ORDERING (UPCOMING).

Room Service/Catering

MULTI-USER SYSTEM FUNCTIONS ALLOW ITS USE IN MULTIPLE BUSINESS SCENARIOS.

Multi-Location Printing

PRINT ORDERS AT MULTIPLE LOCATIONS AND LANGUAGES. ENGLISH RECEIPT AT RECEPTION, CHINESE RECEIPT IN THE KITCHEN.

Payment Gateways (built-in)

Integration with other payment gateways, card terminals and payment providers can be carried out upon request.

Paypal
NoChex
Worldpay
mPesa
eKashu
Truevo
Onpay
Stripe
MobilePay
DanKort
Apple Pay
Google Pay
Microsoft Pay
WeChat Pay , AliPay
Cash
Custom Paymeny Gateway Integration

Food Ordering Demos, Videos, Screenshots

The tabs below contain a range of demos showcasing the functionality available, general capabilities as well as system walkthroughs of the front-end and back-end functionality. Please note that these reflect the online ordering capabilities at the time and may differ somewhat from the latest available features and functions.

The online food ordering system can then be customized for each customer/restaurant to work the way the business wants.

System Screenshots

Frequently Asked Questions

Very Easy It does not take more than 5-10 minutes. Once you have installed the system, you simply place a link on your website pointing to the online orders system.

The system's back-end (ie. restaurant management system) allows you to self-manage menus, settings and more in a very simple and easy way.

We can customise the system to make it work the way you want. We will discuss your requirements in detail and identify the extra costs for the modifications.

We provide only the software and not an ongoing service (unless requested). As such there is no need for technical support and pay salaries for this so we pass on the savings to you.

Yes. We can provide access to the source code for you to modify (options and accessories.). Depending on the use-case we can provide the appropriate software licence for reselling it or selling it as a service.

We can provide support on-demand as and if needed, at a cost of £80/h. Support is availeble Monday-Friday 9am-5pm GMT. Alternatively an ongoing support arrangement can agreed upon depending on your needs.

We do not sell any POS systems. We only offer online ordering software. Also, we do not sell any hardware, with the exception of Epson Intelligent POS printers. We are typically able to offer them at a price slightly less than retail, and are sent directly to you by Epson's Distributors. For all other compatible printers you can buy directly from the manufacturers via email links which we provide within the 'Package Builder' function of our site.

You can use it forever. You are not allowed to resell it though, unless you have a software license which allows reselling.

Yes you can upgrade to the latest version by paying 50% of the cost of the new version.

Printers: All Epson & Star intelligent POS printers, Any 80mm POS printer connected to a Windows computer.
CallerID: Artech AD102 & All Modems with calledID support. eg. US Robotics USR805637

Prices / Costs And Ordering

System Rental (Software as a Service)

Online or In-Store ordering only, running on OUR domain on our cloud server.

Alternative pricing: Use for just £1/day (~$1.30 USD), paid annually.

Contact us

Use For

£0.50 / order

which you can charge to your customers

OPTIONAL

Pricing is transparent. The one-off license fee allows you to use the system indefinately. It is provided ready to be filled-up with your menu, prices & business details, with orders reaching you via email or via your chosen method. eg. printer But in any case please read our terms and conditions.

The system will run on your own hosting (system technical specification) & you never pay anything else to us.

Resellers / Affiliates / Clients:

We pay a 30% referral fee for any paying clients you refer to us. this includes any subsequent purchases. Contact us for further information on reselling.

Get In Touch

Call us on +44 (0)1189 481 977 or email us at contact@food-ordering.com

Address:

Naxtech
1 Burcombe Way
Reading RG4 8RX
Berkshire
United Kingdom

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