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Online ordering for restaurant chains and franchises

One brand, many branches — central menu control with the local flexibility each site needs.

Central menu, local overrides

  • Head office owns the core menu, brand assets and pricing structure.
  • Each location can override pricing, availability, local specials and delivery zones within permissions set by head office.
  • Permissions are set per field and per role, so a franchisee cannot accidentally change brand-wide pricing.

Branch-specific delivery and collection

Delivery areas differ by location. Each branch configures its own delivery zones, fees and collection slots without involving head office.

Per-location licensing

Licensing is per location. That keeps commercial terms aligned with the number of sites in operation.

Operational note: Multi-site deployments fail when local managers cannot pause items or adjust delivery zones during service. Central control should not mean central bottleneck.

Related

Frequently asked questions

How does licensing work for multiple locations?

Licensing is per location. Each site can have its own menu overrides, pricing and delivery zones while the central account retains brand control.

Can franchisees change prices?

Permissions are set per field and per role. Head office can lock core pricing and menu structure while allowing franchisees to manage local availability and delivery zones.

Do all branches need the same menu?

No. A central menu can be overridden per location for pricing, availability, local specials and delivery areas.

Reviewed by the Food-Ordering.com product team. Last updated 1 November 2026.