How to set delivery zones and fees
Configure zones by postcode or polygon, with fees and minimum order values per zone.
Steps
- Open delivery settings in the admin dashboard.
- Create a zone by postcode range or by drawing a polygon on the map.
- Set fee and minimum per zone.
- Test the boundary by placing a test order inside and outside the zone.
What to consider
- Distance vs time. A 2-mile zone in a city is not the same as a 2-mile zone in a rural area.
- Free delivery thresholds. A threshold at £25 can lift average order value without eroding margin on every order.
- Zone overlap. Overlapping zones need a tie-break rule so the correct fee applies.
Operational note: Test the boundary, not just the centre. Delivery failures usually happen at zone edges.