Catering and group food ordering
Advance orders, group menus, deadlines and payment — without turning catering into a manual email process.
Advance ordering and deadlines
Catering orders need a different time model from standard delivery. Configure an advance-ordering window (for example 48 hours) and a cut-off time for changes. The system should reject orders that fall inside the preparation window rather than accepting them and creating a kitchen problem.
Group menu choices
- A restricted catering menu rather than the full restaurant menu.
- Per-guest choices with modifiers and dietary tags.
- Quantity-based items (platters, trays).
- A deadline for guest selections before the event.
Payment arrangements
Catering payment often involves a deposit and a balance. The system can be configured for order-level payment, with deposit and balance workflows handled operationally.
Related
Frequently asked questions
How far in advance can catering orders be placed?
Advance ordering windows are configurable. Many catering operations require 24-72 hours' notice, and some allow orders weeks or months ahead.
Can a group order be paid by multiple people?
Group payment and split payment depend on deployment configuration. The system supports order-level payment and can be configured for group ordering workflows.
Can individual guests choose their own meals within a group order?
Yes, within a configured group-order workflow. Guests select from a restricted menu with modifiers and dietary tags.