What a restaurant website actually needs to do
Most restaurant websites are brochures. They show photos, tell the story of the owners, list the menu as a PDF, and have a phone number. None of this converts visitors into revenue.
A restaurant website that performs has one primary goal: get the visitor to place an order or make a booking before they leave the page. Every other element — the story, the awards, the gallery — is secondary to this conversion objective. The primary call to action should be visible without scrolling on a mobile phone, because over 70% of restaurant website traffic is mobile.
The seven elements of a high-converting restaurant website
- 1. Prominent order / book button above the fold: On mobile, this means the top 600px of the page. "Order online" or "Order now" button, linking directly to a live ordering system — not a menu PDF or a phone number.
- 2. Live online ordering, not a PDF menu: A PDF menu tells customers what you sell. A live ordering system sells it to them immediately, at midnight, when you're closed, without a phone call. If your website has a menu PDF and no online ordering, every visitor who doesn't call is lost revenue.
- 3. Mobile-first design: Tested on real mobile devices, not just a desktop browser resized. Buttons large enough to tap, text large enough to read without pinching, ordering flow working on the phone's native keyboard.
- 4. Clear delivery area and timing information: Customers leave immediately if they cannot confirm within 10 seconds that you deliver to their postcode and within a reasonable time. Delivery radius map or postcode checker at the top of the ordering page.
- 5. Google Business Profile integration: Your Google Business Profile (the card that appears in search results with your rating, hours, and photos) should link directly to the ordering page — not the homepage. Set up the "Order online" link in your GBP settings.
- 6. SSL certificate (HTTPS): Non-negotiable for any site accepting payment. Customers will see a security warning on non-HTTPS sites. Every modern hosting provider includes free SSL.
- 7. Fast loading speed: Google ranks faster sites higher. Restaurant sites with large uncompressed food photos often load in 8–12 seconds on mobile. Compress images. Use a CDN. Target under 3 seconds.
Common restaurant website mistakes
Local SEO for restaurants
Local SEO determines whether your restaurant appears when someone searches "Chinese takeaway [town name]" or "pizza delivery near me." Key factors:
Google Business Profile (most important)
- Claim and verify your GBP listing if you haven't already
- Complete every section: hours, cuisine type, delivery options, photos (minimum 10 photos), website link
- Set the "Order online" action button to your own ordering system URL, not a third-party platform
- Respond to all reviews — both positive and negative. Review response velocity is a ranking signal
- Post weekly GBP updates (offers, events, new dishes) to signal active management
Website on-page SEO
- Page title should include cuisine type and location: "Indian Takeaway in Reading | Delivery & Collection | [Restaurant Name]"
- H1 heading on the homepage should match the page title
- Add LocalBusiness schema markup with your NAP (Name, Address, Phone) — structured data that Google reads directly
- Add Restaurant schema with servesCuisine, openingHours, and menu properties
- Create a dedicated page for delivery (targeting "food delivery [area]" searches)
Review management
- Google rating and review count are major ranking factors for local search
- Ask satisfied customers to leave a Google review — not via printed cards (customers won't bother) but via a short link sent with the order confirmation: "g.page/[your-business]/review"
- Target 50+ reviews with a 4.2+ average before investing heavily in paid search — below this threshold, paid traffic converts poorly
Social media for restaurants
Social media drives discovery and loyalty — but requires the right format:
- Instagram: Most effective for restaurants. Short video of food being prepared or plated outperforms static images. Post 3–4 times per week with location tags. Story polls and "order now" links in bio.
- Facebook: Still valuable for local community groups and older demographics. Paid Facebook targeting by postcode radius is cost-effective for local delivery restaurants.
- TikTok: Very high organic reach for food content. Kitchen tour videos, chef specials, and "how it's made" clips perform exceptionally well. If you have the time to produce video content, TikTok delivers the highest reach for zero ad spend.
- All social profiles should link to your own ordering system — not Just Eat or Deliveroo.
Food-Ordering.com's branded ordering site
Every Food-Ordering.com licence includes a fully branded ordering website under your own domain (e.g. order.yourrestaurant.co.uk or yourrestaurantname.com/order). This white-label ordering site:
- Is designed for mobile-first conversion with your logo, colours, and branding
- Includes allergen display at the item level (Food Information Regulations compliant)
- Accepts all major payment methods including Apple Pay and Google Pay
- Includes delivery zone management, timed ordering slots, and modifier/customisation options
- Is connected to your kitchen printer — orders print automatically without staff action
- Can be embedded in or linked from an existing restaurant website, or used as a standalone ordering destination
For many takeaway and delivery-focused restaurants, the ordering site alone serves as the digital presence. For dine-in restaurants, it sits alongside a main marketing website and handles all online ordering traffic.
Frequently asked questions
Does Food-Ordering.com include a restaurant website?
Food-Ordering.com provides a white-label branded ordering site under your own domain — a fully branded ordering website. For a full marketing website (about page, gallery, events), the ordering site can be linked to a separate CMS site, or used standalone. Many takeaways use the ordering site as their primary web presence.
What is the most important thing a restaurant website should do?
Convert visitors into orders or reservations. A restaurant website without a prominent "Order now" button above the fold on mobile is losing revenue. Every other element is secondary to this conversion goal. The ordering button should link directly to a live ordering system, not a PDF or phone number.
A commission-free ordering site under your own brand
Food-Ordering.com includes a fully branded ordering website in every licence. One-off fee. Zero commission. Your brand, your orders, your customer data.
Get a licence quote Book a demoRelated guides
Website Ordering Integration · Pub, Bakery & Café · vs Just Eat / Deliveroo