Is Food-Ordering.com free for NHS and charities?

Yes. NHS organisations, registered charities, and businesses owned by people with disabilities use the full platform free of charge. There is no licence fee and no monthly cost. A £0.50 per-order service fee is charged to the customer placing the order — not to the organisation.

What does Food-Ordering.com cost compared to Just Eat?

Just Eat charges approximately 14–35% commission per order. On a mid-volume takeaway processing 200 orders per week at £15 average, that's £420/week or £21,840/year. Over 5 years: £109,200. The Food-Ordering.com licence costs £3,500 once — a 5-year saving of over £100,000 at this volume, with payback typically achieved within 2–3 months.

Can I host Food-Ordering.com myself?

Yes. Food-Ordering.com is designed for self-hosting on Windows Server with IIS. You pay for your own hosting (typically £5–£20/month for a VPS or dedicated server) and retain complete ownership and control. Alternatively, Food-Ordering.com offers managed hosting for £10/month if you prefer a hands-off setup.

Food-Ordering.com Pricing — Licence Cost, What's Included & Total Cost

Q: How much does Food-Ordering.com cost?

Food-Ordering.com is a one-time licence fee of £3,500 for the full platform. This is a single payment — there are no monthly fees, no per-order commission, and no annual renewal charge. Optional extras include hosted server (£10/month) and priority support (£30/month), but neither is required to use the platform.

Q: What is included in the £3,500 licence?

The full platform licence includes: online ordering for your own website or branded ordering page, CallerID module for phone orders, Kitchen Display System (KDS), kiosk ordering module, table QR code ordering, multilingual menu support (144 languages), allergen filtering, multi-location management, and all future updates to the core platform. There are no separate module fees.

Standard licence — one-time payment

£3,500

One-time licence fee. No renewal. No annual charge.

Online ordering — branded ordering page on your own domain
CallerID module — phone order integration with customer recall
Kitchen Display System (KDS) — replace paper tickets
Kiosk ordering module — self-service in-store
Table QR code ordering — scan-and-order at the table
Multilingual menus — 144 languages
Allergen filtering — all 14 major allergens
Multi-location management — multiple sites, one back-office
Multi-station kitchen printing — route items to different preparation areas
Full customer data ownership — your data, not ours
No per-order fees, no commission, no revenue sharing
All future core platform updates included

Optional add-ons

£10/month Managed hosting

We host the platform for you on a fast UK server. No server management required. Recommended for those who prefer a hands-off setup.

£30/month Priority support

Direct phone and email support with priority response. Includes assistance with menu updates, configuration changes, and troubleshooting.

Neither add-on is required. You can self-host the platform on any Windows Server (typically £5–20/month VPS) and access standard community support for free.

Free tiers — NHS, charities & disability-owned businesses

Free for eligible organisations — £0 licence fee

NHS hospitals and NHS Trusts, registered charities, and businesses majority-owned by people with disabilities use the full platform at no cost. A £0.50 per-order service fee is charged to the customer at the point of ordering — not to the organisation. Contact us with your organisation details to confirm eligibility.

5-year cost comparison

Scenario	Just Eat (14% commission)	Flipdish (SaaS)	Food-Ordering.com
Setup cost	£0	£0	£3,500
Monthly platform fee	£0	~£300–£500/mo	£0
Annual commission (200 orders/wk @ £15)	~£21,840/yr	~£3,640/yr	£0
5-year total cost	~£109,200	~£36,200	£3,500
Payback period	—	—	~9 weeks of commission savings

Figures assume 200 orders per week at £15 average. Actual savings depend on your volume and current commission rate. At higher volumes, the saving is proportionally larger.

Multi-site and enterprise pricing

Multi-location businesses (restaurant chains, pub groups, franchise networks) receive volume pricing on additional licences. A reseller/white-label licence is also available for agencies and technology providers who want to offer Food-Ordering.com under their own brand to multiple clients.

Frequently asked questions

How much does Food-Ordering.com cost?

A one-time licence fee of £3,500 for the full platform. No monthly fees, no commission, no annual renewal. Optional managed hosting is £10/month and priority support is £30/month.

Is it free for NHS and charities?

Yes. NHS organisations, registered charities, and disability-owned businesses use the full platform free. A £0.50 per-order fee is charged to the customer — not to the organisation.

What is included in the £3,500 licence?

Everything: online ordering, CallerID, KDS, kiosk module, table QR ordering, multilingual support (144 languages), allergen filtering, multi-location management, and all future core platform updates.

How does it compare to Just Eat commission?

Just Eat charges approximately 14%+ per order. At 200 orders/week averaging £15, that's £21,840/year — more than 6x the licence cost in year one alone. The licence typically pays for itself in under 9 weeks.

Can I host the platform myself?

Yes. Food-Ordering.com runs on Windows Server with IIS. You can host it on your own server or any Windows VPS (typically £5–20/month). You own your data and control your environment.

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