The commission problem for Indian takeaways
The majority of UK Indian takeaways list on Just Eat, Deliveroo, or both. These platforms charge commission on every order — typically 20–35% of the order value. For an Indian restaurant with an average order value of £28, paying 25% commission means £7 per order goes to the platform.
Just Eat — 3 years
Food-Ordering.com — 3 years
Illustration based on 50 orders/week at £28 avg. Actual commission rates vary by platform and contract. Verify current Just Eat/Deliveroo rates directly.
Features built for Indian restaurant operations
Allergen filtering
All 14 major allergens. Customers filter menus by dietary need — vital for celery, nuts, gluten, mustard, milk, and sesame common in Indian cuisine.
CallerID telephone ordering
Recognises repeat callers and pre-fills their details. Indian takeaways with high phone order volume convert calls faster with fewer errors.
Timed delivery slots
Manage kitchen capacity by limiting orders per time slot. Avoid order pile-ups during Friday and Saturday peak periods.
Customisation options
Spice level selectors, extra sauce, rice or naan choice — the modifier system handles Indian menu complexity.
Multi-location
Manage multiple Indian restaurant sites from one account. Separate menus, delivery zones, and pricing per location.
White-label
Your brand, your domain. No Food-Ordering.com branding visible to customers — fully white-labelled to your restaurant identity.
Allergen requirements for Indian takeaways
Indian cuisine involves many ingredients that contain or may contain major allergens. A compliant online ordering system must allow customers to identify allergen-containing dishes before ordering. Common allergens in Indian cuisine include:
- Gluten: Naan, roti, bhajis, samosas, poppadoms (wheat flour), some spice blends
- Milk/dairy: Ghee, butter chicken (cream), raita, paneer, kheer, lassi
- Nuts and peanuts: Groundnut oil in frying, peanuts in some curry bases, nuts in rice dishes
- Mustard: Mustard seeds used in tadka, some curry bases
- Sesame: Some breads and desserts
- Celery: Some spice blends and stocks may contain celery
Food-Ordering.com's allergen filtering system allows each menu item to be tagged with allergen information. Customers can filter the menu to show only dishes safe for their requirements before placing an order.
Frequently asked questions
How much commission do Indian takeaways pay on Just Eat?
Typically 20–35% of the order value depending on the tier and contract. For a £28 average order at 25% commission, that is £7 per order paid to Just Eat. At 50 orders per week, this amounts to approximately £18,200 per year in commission. Food-Ordering.com is a one-off licence with zero ongoing commission.
Do I need allergen information on my online ordering system?
Yes. UK food businesses must provide allergen information for all 14 major allergens before a customer orders. Indian cuisine commonly involves many of the 14 allergens. Food-Ordering.com includes full allergen filtering as a standard feature, allowing customers to identify safe dishes before ordering.
Can I keep using Just Eat and also have my own ordering system?
Yes. Many Indian takeaways use both — maintaining their Just Eat listing while building direct order volume through their own branded website. As customers switch to the direct channel (incentivised by loyalty schemes, better deals, or direct marketing), commission costs reduce. Some restaurants eventually remove their aggregator listings entirely once direct orders dominate.
Stop paying commission on every order
Food-Ordering.com is a one-off licence. No commission, no monthly fees. Get a quote for your Indian restaurant or takeaway today.
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Allergen & Natasha's Law · Click & Collect · vs Just Eat / Deliveroo